Winter Shipping Policy

 

Like many beverage retailers, we have to consider ground shipping conditions as we make every attempt to get your package to you quickly. During the winter months, huge swaths of the country can be at or below freezing. Because our products do not contain alcohol, they are even more susceptible to below-freezing temperatures. We closely monitor the weather along with our carrier, UPS, about when we can safely ship your orders to you.

Packages being shipped via ground during cold weather include a $2.00 charge to help reduce the chances of product becoming damaged from weather conditions. As an extra layer of protection, we are also adding an $0.80 UPS insurance charge in the event that our cold weather packaging fails to prevent damage to products.  

Our temperature controlled packaging system includes heat packs. The heat pack system means that we must time orders to be shipped as soon as they are packed. Thus, there may be an extra 1-2 days of processing time for your order so as to minimize the risk of it sitting with UPS over a weekend, for example.  
At Boisson, we believe that being transparent is the best way to keep our customers informed. The last thing we'd want would be for you to open your package and have your entire order damaged or broken due to cold weather.  Should any contents become damaged, please reach out to our team at ordersupport@boisson.nyc to have a replacement sent immediately.